"Where are you, Ethicool?" We get this question a lot! Ethicool has warehouses in Texas USA, Auckland NZ, and Melbourne & Sydney AU. Your order will typically ship from the nearest warehouse to your delivery address.
Still need help?
Ethicool's Support Team is based in Melbourne, Australia, with office hours of 9am - 5:30pm, Monday - Friday AEST (GMT+10).
We do our best to respond to all support enquiries within 24 hours.